Return + Exchange Policy

We sincerely thank you for your purchase! We hope you love your items, but if something isn’t quite right, we’re here to help. Please contact us at escentuallylove@gmail.com within five (5) days of receiving your order.

RETURNS

• Items must be unused, in their original condition, and packaged as received.

• Refunds apply to the item(s) only; original shipping fees are non‑refundable.

• Customers are responsible for return shipping costs. We recommend using a trackable service to ensure safe delivery.

EXCHANGES

We offer exchanges only for items that arrive damaged or defective. To request an exchange, please contact us at escentuallylove@gmail.com within three (3) days of receiving your order.

QUESTIONS?

If you need help or have any questions, reach out anytime at escentuallylove@gmail.com. We’re happy to assist.