Thank you for your purchase! We hope you love your items, but if you're not completely satisfied, we're here to help. Please contact us at escentuallylove@gmail.com within five (5) days of receiving your order.
RETURNS
To be eligible for a return, items must be unused, in their original condition, and packaged as received. Refunds will be issued for the item(s) only; original shipping charges are non-refundable. Customers are responsible for return shipping costs. We strongly recommend using a trackable shipping service to ensure safe delivery back to us.
EXCHANGES
We accept exchanges only for items that arrive damaged or defective. To initiate an exchange, please contact us at escentuallylove@gmail.com within three (3) days of receiving your order.
QUESTIONS?
If you have any questions or need assistance, don’t hesitate to reach out to us at escentuallylove@gmail.com. We're happy to help!
